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International Shipping
Customer Care
In order to quickly assist you, we have provided our "Customer Care" section to answer most frequently asked questions. Please feel free to contact us if you need any further assistance. Happy planning!
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We do not have a physical retail store at this time. With This Favor offers only online retail.
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When ordering, please keep in mind processing time plus shipping time.
Step one: Processing time
Non-Personalized Items: 2-3 business days
Personalized Items (including personalized tags, stickers, and embroidery): 4-5 business days
Personalized Glassware: 3-4 weeks
*All processing times exclude holidays
Step two: Shipping time
In order to serve you most efficiently, we have products that ship from several different warehouses. Please find the item number of the product you are interested in. Use the first 2 letters, or the prefix, to lookup your shipping time below.
Example: The item number of the "Olive You" Olive Tray and Spreader Favor is KA23025WT. Use the prefix "KA" to lookup your shipping time below.
Lookup Shipping Time By Item Number Prefix
CC - Click here
EB - Click here
FC - Click here
KA - Click here
KP - Click here
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After an order is successfully placed, you will receive an email confirmation. Additionally, once your order has shipped, you will receive an email confirmation containing a tracking number.
If your product is shipped via UPS, you can find out the status of your order at http://www.ups.com or 1-800-pick-ups.
If your product is shipped via USPS, you can find out the status of your order at http://www.usps.com or 1-800-222-1811.
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Sales Tax will be applied for all orders shipped within the state of North Carolina at the current sales tax rate.
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If you have issues with entering your billing address and/or credit card information please contact us via:
email: Contact Us Page
phone: 1-888-803-2867
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Sorry, no cash or money orders are accepted at this time.
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We accept Visa, Mastercard, American Express, Discover, and PayPal for purchases. When entering your credit card information, please ensure that your billing name is exactly as it appears on your card.
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Most of With This Favor's products do not require a minimum order amount. Please refer to our product information pages for any exceptions
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With This Favor provides online and phone ordering only.
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Visit our Contact Page for all the methods of contact.
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Absolutely not.
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With This Favor's client's personal information is of upmost importance. Therefore, we have utilized PayPal Services as to provide you a customized and secure experience. Paypal is also identified as a TRUSTe licensee. We have provided a link below to Paypal's Privacy Policy. For further questions or concerns, please call or email us.
With This Favor reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted here and will only apply to information collected after any such change.
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Please type in your initials as you would like them seen on the product.
Example:
Name: Carol Ann Lewis
Single Initial: C
Initials: CAL (First Initial, Middle Initial, Last Initial)
Monogram: CLA (First Initial, Last Initial, Middle Initial)
If you have any questions regarding this, please contact us for further assistance.
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All personalization orders are non-returnable and non-refundable. Please double-check order when purchasing personalized items. We are not responsible for orders entered incorrectly by the customer. Personalized products can not be replaced unless the item has been misprinted with an error from our side or has been damaged in shipping. Please refer to With This Favor's policy on damaged orders.
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For items that can melt, including candles and edibles items, please use your best judgement when choosing your shipping options. With This Favor, during the hotter months of April-September, recommends expedited shipping to circumvent the risk of melting.
With This Favor does not assume any risk or responsibility for melted items.
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Due to each country's laws and taxes being different, the destination country's Duties and Taxes are not charged by With This Favor and will be due at time of delivery.
If you have any questions regarding these duties and taxes for your country, try searching Google for "customs duties and taxes for _______" (insert your country in the blank) or by calling UPS or FedEx.
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Although we cannot guarantee to get this corrected in time, we will try our best to have the carrier intercept the package. If they are able to do so, the shipping information can be changed to the correct information. There is a charge for the carrier to intercept a package, and this charge will be passed on to the customer, unless the error was made by With This Favor.
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After I speak to a Customer Support Specialist, how do I return my damaged item to With This Favor?
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Please Contact Us within 2 days of receiving your order and we will address your situation promptly.
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If you receive a damaged item from With This Favor, please do not hesitate to Contact Us with your original invoice number within 2 days of receipt of your order. Our policy is to address each case individually and determine how/if we will send out a replacement at no charge. We will only replace damaged items with the exact same product style number from the original order.
Personalized products can not be replaced unless the item has been misprinted with an error from our side or has been damaged in shipping. With This Favor will not be held responsible for products entered incorrectly by the customer.
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U.S. and Canada Orders
With This Favor is proud to carry only top of the line items for our customers. Please inspect your order thoroughly when you receive it to make sure it meets all your expectations. If you are not satisfied with your order, please contact With This Favor within 2 days of receipt of delivery on our contact page. With this favor will be happy to exchange the item or refund the purchase price (excluding personalized items, edible items, and item numbers that begin with "CC") as long as the item is in it's original condition and packaging.
Please note that With This Favor is not responsible for any costs of return shipment. Please return to the address listed on the packing slip. With This Favor is not responsible for packages that are shipped to the wrong location. If packages are shipped to our sales location and not to the proper location listed on the packing slip, the costs of shipping to the correct location will be deducted from the refund. We also are not responsible for returned shipments that are lost, so please choose a shipper that provides a tracking number for your tracking purposes. Any items that are returned without the approval of With This Favor will not be refunded or returned to the customer. Orders that received free shipping will be credited the total amount minus our costs incurred to ship the order originally.
International Orders
Due to shipping costs and other circumstances, all sales are final on international orders.
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Please Contact Us for an immediate quote on your customized order.
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International Shipping Now Available!
We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.
Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.
This process saves international customers up to 82% off typical international shipping rates.
Step-By-Step Order Guide:
- 1. Shop for your items on our website and add them to your cart.
- 2. Setup your Bongo International account by clicking the below image.
- 3. After signup, Bongo will provide you with your very own US address.
- 4. Back at our site, proceed to checkout.
- 5. Enter your new US address supplied by Bongo as both your BILLING and SHIPPING Address.
- 6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
- 7. Choose your domestic shipping method, and Place Order.
- 8. Once completed, finish your verification process with Bongo.
- 9. Bongo will take over from here, so communicate directly with them for delivery of your order.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click Below to Get Started!
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With This Favor's shipping carriers mandate that a physical address be provided at time of "checkout." It is the customer's responsibility to provide the correct physical address for shipping. In the event our shipping carriers are unable to deliver your shipment due to incorrect address, your order will be returned to With This Favor. The customer must then provide us the correct shipping address and will be responsible for all reshipping fees associated with re-delivery. Please make sure to double-check your order.
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With This Favor generally uses UPS and USPS for all shipping needs. On occasion, With This Favor will use other carriers to ship orders if needed.
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With This Favor wants you to shop with confidence that you are getting great value that does not "break the bank". We are pleased to announce our lowest price, highest quality guarantee!
Everyday Low Price Guarantee
With This Favor is proud to offer you the lowest prices every day. We have taken advantage of our low overhead and advertising cost, passing this savings straight to you!
We guarantee that you won't find lower price any where else. If you find the exact same product (same manufacturer and offer) on any other retail website, call us at 888-80-FAVOR on the same day that you placed your order or let us place it for you and we will match that site's price. (We do not price match sale or clearance items. Competitor's product must be in stock and ready to ship. If an item includes a free personalized tag, that item will be price matched to the competitors price excluding the tag value of $0.35 per tag. The price that will be matched is the order total including shipping.)
Highest Quality Products
With This Favor is proud to offer you top of the line wedding favors and accessories. Our brands are made up from industry leaders such as Kate Aspen, Fashioncraft and Cathy's Concepts. You will not find this quality with our every day low prices any where else, guaranteed!
Secure Shopping Cart 256-bit Encryption
With This Favor wants you to feel safe when shopping with us. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. This means that your transaction at With This Favor will be safe and secure.
Top Customer Care
With This Favor wants you to have the best experience possible when shopping for your wedding day. Feel free to Contact Us to get any questions answered or for help with your order.
